Lessons about partnership

So far we have talked about how partnership can work effectively for organisations, but that isn't to say that it is always the most appropriate response. There are still times when it is better not to enter into a partnership agreement. Sometimes it is not the right thing for one of the partners, or indeed both. It is true, also, that sometimes partnerships outlive their usefulness.

Nor do they always work as planned. We have a few examples of that too in The Post Office. But when it has happened, we've tried to learn the lessons.

Over the last couple of years we have learnt a number of key lessons in The Post Office and I wanted to use a few quick case studies to illustrate my point.

Learning IT

Finding boundaries

Internal partners

Exit strategy

Lessons summarised

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