Trust Index and Diagnostic:

Understanding the levels of trust in a relationship

Trust is a critical ingredient for any successful business relationship.The Trust index is an easy to use on-line tool that benchmarks the levels of trust between individuals and organisations based on 10 key criteria and can collectively assess 30-50 individual inputs. It uses a simple traffic light system to identify areas of potential risk. It provides a quick and easy monitor and diagnostic report for organisations to validate the level of engagement across a collaborative relationship, measure progress in building effective relationships and focus development action plans.

Cost per session: £500 incl. VAT

Maturity Assessment Programme (MAP):

Creating a collaborative profile

Effective business relationships are a facet of both individual behaviours and the environment within which they operate. Each interacts with the other. MAP was designed based on experience to provide a collaborative profile report for an organisation assessing three key areas: Attribute, Abilities and Attitude, reflective of key pointers within the operations. By harnessing a number of inputs vertically through the organisation and by validating these with both customers and suppliers the report provides both a benchmark and development profile. It can be utilised for internal assessment or as an initial profile for potential collaborative partners or suppliers.

Cost per session: £300 incl. VAT

CRAFT Alignment and Diagnostic:

Aligning organisations is crucial to strengthening business relationships

The test for any collaborative relationship is how well the parties are aligned across a spectrum of issues. This programme based on the CRAFT/PAS 11000 eight stage model draws the views of multiple individuals across the relationship and delivers a diagnostic report that provides a guide to strengths, weaknesses and levels of risk due to the alignment profile in current operations. It can be used to both baseline a current or new relationship and provide a regular monitor to assess progress, at the same time identifying key areas for development or intervention.

Cost per session £500 incl. VAT

PAS 11000 self assessments

Benchmarking collaborative capability against the world's first relationship management standard

PAS 11000, published by the British Standards Institution, is a world leading benchmark for collaborative business relationships. It is gaining recognition across industry and is already in some sectors being adopted as a key evaluation tool. It sets the standard for internal development and competitive market differentiation. The self assessment programme provides an easy to use first step for organisational development. It includes helpful indicators and guidance to assist companies to validate their current profile and understand the development needs before investing in internal initiatives or engaging external support.

Cost per session £300 incl. VAT

CRAFT Self Assessment

Evaluating internal collaborative capability

CRAFT was the foundation of the BSI PAS 11000 Collaborative business relationship standard. This self assessment combines both the principle elements of CRAFT /PAS 11000 together with the Maturity Assessment programme (MAP) to provide a development platform for those seeking to exploit the potential of collaborative working. 

Cost per session £500 incl. VAT