Developing Strategic Partnering Programmes

• Many organisations have not considered the idea of partnering and collaborative alliances for future development.

• The pressures of the business environment frequently clouds the ability to assess alternative models that may answer current challenges.

• Programme aims to provide introduction to assessing where opportunities may exist to exploit collaboration across business relationship spectrum.

£300 per person (Fee includes course materials and lunch.)
Network Plus members: £180
(Network Plus membership is £95 per year)

Introduction to BS 11000 and CRAFT methodology

• CRAFT is the unique PSL methodology developed through 17 years of experience of knowledge network, providing foundation for evaluating, developing and capitalising innovative potential.

• Adopted by British Standards Institution as foundation for PAS 11000, the world’s first collaborative business relationship standard.

• Provides overview of BS 11000 and its benefits in a changing business environment

» with the CRAFT portfolio of guides, workshops, tools and techniques to enhance the effectiveness of partnerships and collaborative relationships

£300 per person (Fee includes course materials and lunch.)
Network Plus members: £180

Monitoring and measuring collaborative relationships

• To ensure the maximum benefit it is important to regularly monitor to maintain focus and efficiency; no two relationships are the same and the dynamics of organisational can influence performance

• It is crucial to establish a programme of benchmarking; to identify areas of potential stress or conflict that may require intervention to optimise performance

• Incorporates many CRAFT monitoring approaches providing valuable indicators of the relationships' current condition and future development needs

» If you can’t measure it you can’t see it!!

£300 per person (Fee includes course materials and lunch.)
Network Plus members: £180

Critical behaviours

• Delivering customer satisfaction is founded upon organisations going that extra mile in terms of performance.

• The way in which people interact with each other is a crucial factor in delivering excellence in terms of performance and customer value

• Programme is key element of the development process to enhance working together and meeting joint objectives by understanding the importance of managing behaviours

£300 per person (Fee includes course materials and lunch.)
Network Plus members: £180